Privacy Policy Wellington Websites Last updated: 31 March 2026
Wellington Websites respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you interact with our website, request a quote, engage our services, or become a client.
By using our website or services, you consent to the practices described in this policy. We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date. Continued use after changes constitutes your acceptance of the revised policy.
Information We Collect
We collect personal information that you voluntarily provide to us, including:
- Contact and account information: Name, email address, phone number, business name, postal address, and other details you submit via contact forms, quote requests, or client intake.
- Project-related information: Content, images, logos, text, login credentials (where provided for training or handover), and any other materials you supply for website design, development, or hosting.
- Technical and usage data: IP address, browser type, device information, pages visited, and cookies or similar tracking technologies (used for analytics, site functionality, and security).
- Payment information: Billing details (processed securely via third-party payment providers; we do not store full credit card numbers).
We aim to collect only the information reasonably necessary to provide our services.
How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to inquiries, provide quotes, and communicate with you about our services.
- To deliver web design, development, hosting, training, and related services.
- To manage client projects, including website maintenance, backups, and support.
- To invoice, process payments, and maintain business records.
- To improve our website, services, and client experience (e.g., through analytics).
- To comply with legal obligations, resolve disputes, or enforce our Terms and Conditions.
We do not use your information for automated decision-making or profiling in ways that produce legal or similarly significant effects, unless disclosed otherwise.
Sharing and Disclosure of Information
We do not sell any client or user personal information to third parties.
We may disclose personal information in the following limited circumstances:
- To trusted service providers and contractors who assist us in operating our business (e.g., hosting providers, payment processors, email service providers, or backup services). These parties are contractually required to protect your information and use it only for the purposes we specify.
- To professional advisers (e.g., accountants or lawyers) when necessary for business or legal reasons.
- When required by law, court order, or government authority.
- In the event of a business transfer (e.g., merger or acquisition), subject to appropriate protections.
Overseas Transfers of Information
Client websites may be hosted on overseas servers (as noted in our Terms and Conditions) until a suitable local host in New Zealand or Australia is identified. This means some personal information (including client data and end-user data on hosted sites) may be transferred and stored outside New Zealand and Australia.
We take reasonable steps to ensure that any overseas recipients handle your personal information in a manner consistent with the protections in this policy and applicable privacy laws. This may include contractual safeguards where required.
Cookies and Tracking Technologies
Our website may use cookies, web beacons, or similar technologies to enhance functionality, analyze traffic, and improve security. You can manage cookie preferences through your browser settings. Some cookies are essential for the site to function properly.
Data Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Backups and project files are retained in accordance with our standard practices (see our Terms and Conditions).
Your Rights and Choices
Depending on your location and applicable law, you may have rights regarding your personal information, such as:
- Accessing the personal information we hold about you.
- Correcting inaccurate or incomplete information.
- Requesting deletion or restriction of processing (subject to legal and contractual exceptions).
- Objecting to certain processing activities.
- Withdrawing consent where processing is based on consent.
To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe. Note that certain rights may not apply if we are not subject to specific privacy legislation or where exceptions exist (e.g., for small businesses under Australian law or contractual obligations).
You may also opt out of non-essential communications (e.g., marketing emails) at any time by following the unsubscribe link or contacting us.
Children’s Privacy
Our website and services are not directed at children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children without appropriate parental consent.
International Users
Our services are primarily provided to clients in New Zealand, Australia, and other countries. If you are accessing our site or services from outside the United States (where we are based in Texas), please be aware that your information may be transferred to and processed in the United States or other countries. By using our services, you acknowledge and consent to this transfer, subject to the safeguards described in this policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Wellington Websites Email:
We will endeavor to respond promptly.
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